Privacy Policy

Privacy Policy for https://ionaspermacultureservices.co.uk/

Effective Date: 19th February 2026

1. Introduction
Welcome to Iona’s Permaculture Services (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data when you visit https://ionaspermacultureservices.co.uk/ (the “Website”).

By using the Website, you agree to the collection and use of information as described in this policy.

2. Information We Collect
We collect two types of data:

2.1 Personal Information
Information that identifies you or can be reasonably linked to you, such as:

• Full name
• Email address
• Postal address
• Telephone number
• Billing and payment information (only if you purchase services)

2.2 Non-Personal Information
Information that cannot be used to personally identify you, including:

• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• IP address (in aggregated form)
• Referring website

3. How We Collect Information
We collect information when you:

• Fill out forms on the Website
• Sign up for newsletters or services
• Contact us by email or phone
• Make a purchase
• Use the Website (through cookies and similar technologies)

4. How We Use Your Information
We may use your information to:

• Provide, operate, and maintain the Website
• Process orders and manage payments
• Send transactional messages (confirmations, receipts, updates)
• Respond to inquiries and provide customer support
• Improve and personalize services
• Send marketing communications (with your consent where required)

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Improve Website functionality
• Analyze Website usage
• Store user preferences

You may choose to disable cookies through your browser settings, though this could affect Website performance.

6. How We Share Your Information
We do not sell or rent your personal information. We may share information with:

• Trusted service providers (e.g., payment processors)
• Legal authorities when required by law
• Affiliates or partners, with your consent

Third-party companies may receive information only to perform services on our behalf.

7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for those sites’ content or privacy practices. We recommend reviewing their policies.

8. How We Protect Your Data
We implement appropriate technical and organizational measures to protect personal data, such as:

• Secure servers
• Encryption where appropriate
• Restricted internal access

However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

9. Data Retention
We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When no longer needed, we securely delete or anonymize it.

10. Your Rights
Depending on where you live, you may have the right to:

• Access your personal data
• Correct or update it
• Delete it
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights, contact us (see Section 12).

11. Children’s Privacy
Our Website is not intended for children under 13 (or higher age required by local law). We do not knowingly collect personal information from children. If we become aware we have done so, we will delete it.

12. Contact Us
If you have questions about this Privacy Policy or your data rights, you can contact us at:

Email: iona@ionaspermacultureservices.co.uk
Address: 37 Gates Road, PA12 4HF

13. Changes to This Policy
We may update this policy at any time. We will post the updated version on this Website with a revised effective date.